Ask a question
Support Hours

Hours: 8:30AM-5:00PM M-F
Phone: (416) 792-9110


How can we help you?

Cogito Support Center is your one stop destination for getting support on Cogito products.

Find answers to frequently asked questions or read step-by-step instructions on basic system tasks.

  1. What is default username and password for HID Panels?
  2. How to set network defaults on an HID panel?
  3. How to return faulty equipment?
Video Library

Watch product video demonstrations.

Product documentation

View software or hardware user guides as well as installation and quick user guides.